I would like to say a big thank you for your kindness and efficiency shown to me last week.

Thank you to you (Nikki), Frankie and John for jumping to the challenge of fitting a mirror in a bespoke piece of art work for my son’s Christmas present.

I would have loved to mention you on Facebook, however I’m so rubbish at social media and wouldn’t know where to start.

Please accept this email as a thank you for your excellent service and brilliant customer service.