Wanted to provide some feedback following your recent visit to my property - thank you! I contacted Pallot Glass when I noticed our front door wasn’t closing properly, and I was extremely impressed with the service from start to finish. Claire took my initial call and was not only friendly and professional but also kept her word and called me back exactly as promised — something that’s becoming increasingly rare these days! Within the hour, Steve arrived and got straight to work. He was brilliant — efficient, knowledgeable, and took the time to keep us informed throughout the process. It was clear he genuinely cared about doing the job properly and didn’t leave until he was completely satisfied that the door was working exactly as it should. The whole experience was smooth, reassuring, and a great example of excellent customer service. I would highly recommend Pallot Glass — they’re a reliable, professional team who clearly take pride in what they do. Thank you!

Steve and his team recently completed several large building projects at my father's house, and we would like to commend their engaging, courteous, and professional demeanour throughout the process. The quality of work delivered was exceptional, and we were consistently consulted and updated as the projects progressed. My father, who is an elderly gentleman, felt assured by the high level of communication, which fostered an environment of trust in the team's expertise and recommendations at every stage. Steve popping in to check on things at regular intervals throughout the work was an added comfort to us both. The various teams' meticulous attention to detail was impressive, and their capacity to develop innovative solutions, when faced with unforeseen challenges, was both commendable and well-communicated at each stage of the process. We greatly appreciated the unwavering trust we had in this team of professionals. We cannot thank everyone involved enough for the seamless organization and execution of the work undertaken. I also wish to extend my personal gratitude to Lauren, who provided Steve's contact information (via a shout out by myself on social media) when I was struggling to find assistance for my father's needs.

Just to say that we are very pleased with our new windows.

Dan & Ricardo have worked very effectively. The windows look superb and our house has been left as it was found with no sign of all the work done.

Many thanks

Just a quick thank you for the speedy response regarding one of our newly fitted patio doors.

The workman who attended today, who I believe was called Steve, was super efficient, polite and friendly and quickly dealt with the problem.

Thank you to him and Pallot Glass for dealing with this problem so quickly.

I just wanted to send you a quick thank you note for our wonderful new French Doors. They are a thing of beauty!

Ricky and his team worked really hard and did a fantastic job, I’m over the moon. There is a small snagging job to complete to cover the lead tray which I trust is ‘making good’ but I have paid your invoice in full.

We are on holiday next week, but hopefully we can arrange to finish off once we’re back (Thursdays & Fridays are best for me).

Once again, thank you. Have a great weekend.

To the Manager/ Director/ Owner

I would like to express how amazing Pallot Glass have been since the storm.
Your service and your employees have been polite, professional and friendly.
From the admin desk, office manager (Steve), window fitter, young gentleman measuring (Anthony) to the two men that came today.

The work they have carried out has been to an exceptionally high standard, very tidy and clean.
I can't thank you all enough for all your hard work.

We will continue to use Pallot Glass for the rest of the replacement windows at our home. We will be ordering the next window at the end of the month.

I have tried posting on 'good and bad business' on Facebook, but it has been pending since the end of February.

I hope you all have a lovely weekend

Jools

Jordan came to for a window at our property today (10 La Cache de la ronde, seapoint). He was early, very polite and did an absolute amazing job replacing the window. He was very thorough, tidy and clean. He even hoovered. He is an excellent asset to your company and extremely happy with his work.

Hi there I would just like to recognise the lovely members of your staff who attended my property today. They were happy and smiley even though they were working in the rain. And are a credit to your business. Thank you

Can you please pass on to the management how pleased I am with the quick and efficient service from every employee I have dealt with from Pallot glass.

To have my shop window smashed was upsetting and very frustrating but from the 1st lovely phone call with a lady in your office I had Jono arrive at the shop within 1/2 an hour then the surveyor to measure who again arrived within an hour. They promised to cut the glass in your factory the next day and fit the day after which was all duly done on time. The glass fitters were extremely patient on an awkward old building and between them and the boss came up with a great solution.

I would have no hesitation in recommending Pallot glass and in fact have already been telling people what great service I have received.

Thank you very much

Big Shout out to Chris and the team (& John for his quick & efficient fix!). Friendly, helpful bunch nothing too much trouble - great service - thanku guys👍

We just wanted to thank you and the team for a professional, efficient and timely delivery and fitting. The complete opposite of our previous experience.

May I express my thanks for your kindess and help which is so unusual nowadays and greatly appreciated.

In the last ten days I have visited your showroom twice. Firstly to purchase replacement agricultural glass for my green house, and secondly to ask questions about Velux accessories. On both occasions I was served by Frankie. She organised the glass for me and had it cut on the spot requiring me to wait but a few moments. She didn’t know the answer to my Velux enquiry but promised to call me with an answer the following morning. I received a call at 08:45 with a full answer and the name and numbers for the correct supplier. Frankie is a great member of staff, personable and diligent and I have nothing but compliments for her.

Very Efficient Workmen, Thank you

Thank you for the efficient manner in which the works were carried out and our compliments to your fitters for the way in which it was completed.

We are delighted with the work and wish to thank everyone involved for their hard work.

We are absolutely delighted with our windows and would like to pass on our thanks to all concerned.

The work carried out at my house was to a very high standard and as a builder I don’t often say that.

Thanks for an excellent job, your fitters were first class.

I would like to thank you for the high standard of work carried out by your men, very quick clean and painless.

We were very pleased with your company and look forward to dealing with you again when we extend our property.

Your fitter did a very good job, great fit and left everything clean and tidy.

A big thank you to your fitters, they turned up on time and left the house spotless.

Thank you so much for going the extra mile, the windows at Willow Grove look stunning.

The work carried out was exceptional and attention to detail by your fitter was a credit to your company. I will certainly recommend your company to others.

Dom and Adam were amazing and very polite. We were very happy with the work that was completed.

Pallot Glass and Windows’s service was super quick and efficient, the service engineer did a great job and cracked on with what he had to do.