A reliable, professional team who clearly take pride in what they do

Wanted to provide some feedback following your recent visit to my property – thank you!

I contacted Pallot Glass when I noticed our front door wasn’t closing properly, and I was extremely impressed with the service from start to finish. Claire took my initial call and was not only friendly and professional but also kept her word and called me back exactly as promised — something that’s becoming increasingly rare these days!

Within the hour, Steve arrived and got straight to work. He was brilliant — efficient, knowledgeable, and took the time to keep us informed throughout the process. It was clear he genuinely cared about doing the job properly and didn’t leave until he was completely satisfied that the door was working exactly as it should.

The whole experience was smooth, reassuring, and a great example of excellent customer service. I would highly recommend Pallot Glass — they’re a reliable, professional team who clearly take pride in what they do. Thank you!